Privacy Policy

Orders* placed before 11:00 are shipped the same day.

*Orders placed on business days and paid for with fast online or cash on delivery payment

General provisions
Selected data protection methods used by the Operator
Hosting
Your rights and additional information about how your data is used
Information in forms
Administrator Logs
Relevant marketing techniques
Information about cookies
Managing cookies - how to give and revoke consent in practice?
Our contact information and your rights

1. General information

1. This policy applies to the Website, operating at the urlshan.co.uk
2. The operator of the website and the Administrator of the personal data is: MAZAK Sp. z o.o. 38 Wojska Polskiego St., 36-060 Głogów Młp
3. Operator's email contact address: info@shan.pl
4. The Operator is the Administrator of your personal data with respect to the data you voluntarily provide on the Website.
5. The Service uses personal data for the following purposes:
  - Running a newsletter
  - Running a comment system
  - Handling inquiries via form
  - Preparation, packaging, shipping of goods
  - Implementation of ordered services
6. The service performs functions of obtaining information about users and their behavior in the following ways:
  1. Through voluntarily entered data in the forms, which are entered into the Operator's systems.
  2. By storing cookies (so-called "cookies") on end devices.
7. The administrator processes the following personal data of users:
  1. Name,
  2. Address,
  3. Email address,
  4. Phone number,
  5. TAX ID,

2. Selected data protection methods used by the Operator

1. The login and personal data entry sites are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the site are encrypted on the user's computer and can only be read on the target server.
2. The operator periodically changes his administrative passwords.
3. In order to protect the data, the Operator regularly makes security copies.
4. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components.

3. Hosting

1. The service is hosted (technically maintained) on the server of the operator: kei.pl

4. Your rights and additional information about how your data is used

1. In order to implement its obligations under data protection laws and to ensure real data protection, the Operator has appointed a Data Protection Officer.
2. The Data Protection Inspector is: MAZAK Sp. z o.o. 38 Wojska Polskiego St., 36-060 Głogów Młp. electronic contact: info@shan.pl
3. In certain situations, the Administrator has the right to transfer your personal data to other recipients, if this is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients:
  - hosting company on a trust basis
  - couriers
  - payment operators
  - authorized employees and associates who use the data to fulfill the purpose of the site
  - companies, providing marketing services to the Administrator
4. Your personal data processed by the Administrator for no longer than it is necessary to perform related activities specified by separate regulations (e.g. on accounting). With regard to marketing data, data will not be processed for longer than 3 years.
5. You have the right to request from the Administrator:
  - access to personal data concerning you,
  - their correction,
  - deletions,
  - processing restrictions,
  - and data portability.
6. You have the right to object, with respect to the processing indicated in 4.3 c), to the processing of personal data for the purpose of carrying out the legitimate interests pursued by the Controller, including profiling, with the right to object not being exercisable if there are valid legitimate grounds for the processing, overriding your interests, rights and freedoms, in particular the establishment, assertion or defense of claims.
  Once you have exercised your right to object, we will not continue to process your personal data unless we demonstrate that there are valid legitimate grounds for the processing and they override your interests and rights, or if the processing is for the purpose of asserting, exercising or defending claims.
  The above does not apply if the processing takes place for direct marketing purposes. In this case, we will not continue to process your personal data for the above purpose
7. The Administrator's actions may be complained about to the President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw.
8. Provision of personal data is voluntary, but necessary to operate the Service.
9. Automated decision-making, including profiling for the purpose of providing services under the concluded agreement and for the purpose of direct marketing by the Administrator, may be undertaken in relation to you.
10. Personal data is not transferred from third countries in terms of data protection regulations. This means that we do not send them outside the European Union.

5. Information in forms

1. The service collects information voluntarily provided by the user, including personal data, if provided.
2. The service can save information about the connection parameters (time stamp, IP address).
3. The site, in some cases, may record information to facilitate the association of the data in the form with the e-mail address of the user filling out the form. In this case, the user's e-mail address appears inside the url of the page containing the form.
4. The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g. to perform the process of service request or business contact, service registration, etc. Each time the context and description of the form clearly informs what it is used for.
5. The service uses the user's email address for the purpose of sending marketing offers only if the user has consented to this. The user has the right to revoke this consent at any time ("unsubscribe") by sending an email to the store stating that he/she wishes to revoke consent.

6. Administrator Logs

1. Information of users' behavior on the site may be subject to logging. This data is used to administer the site.

7. Relevant marketing techniques

1. The operator uses statistical analysis of website traffic, through Google Analytics (Google Inc., based in the USA). The operator does not transmit personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user's terminal device. Regarding the information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the following tool: https://www.google.com/ads/preferences/
2. The Operator uses remarketing techniques to tailor advertising messages to the user's behavior on the site, which may give the illusion that the user's personal information is being used to track the user, but in practice no personal information is transferred from the Operator to the advertising operators. A technological prerequisite for such activities is that cookies are enabled.
3. The operator uses the Facebook pixel. This technology causes Facebook (Facebook Inc. based in the USA) to know that a person registered with it is using the Service. In this case, it relies on data in relation to which it is itself an administrator; the Operator does not transfer any additional personal data from itself to Facebook. The service is based on the use of cookies on the user's terminal device.
4. In order to display the Trusted Shops Seal of Approval, as well as the collected customer reviews and the Trusted Shops product range available to buyers after ordering - Trusted Shops' Trustbadge is integrated into our website.
  The above serves to protect our legitimate interest in optimally presenting our offerings to the market. Trustbadge and the services advertised in this manner constitute an offer by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. When Trustbadge is used, the server automatically saves so-called server logs, containing, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting ISP (access data) and documents the Trustbadge call. The access data indicated above are not analyzed and are automatically overwritten within seven days of the end of your visit to the site. Other personal data is transferred to Trusted Shops only if you decide to use Trusted Shops products after placing an order in the store or have already registered to use them. In such cases, the agreement concluded by you with Trusted Shops applies
5. "Reminder to give feedback sent by Trusted Shops
  If you have explicitly consented to this during or after your order, we will forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.pl), so that a reminder will be sent to you by e-mail about the opportunity to express your opinion about a purchase made in our store.
  You may revoke the consent you have given at any time by sending an appropriate message to our contact address indicated under "Our contact information and your rights" or directly in the form of a statement made to Trusted Shops."

8. Information about cookies

1. The website uses cookies.
2. Cookies (so-called "cookies") are IT data, in particular text files, which are stored in the Service User's terminal equipment and are intended for use on the Service's websites. Cookies usually contain the name of the website they come from, the time they are stored on the end device and a unique number.
3. The entity placing cookies on the Service User's terminal equipment and accessing them is the Service operator.
4. Cookies are used for the following purposes:
  1. maintaining the session of the Service user (after logging in), thanks to which the user does not have to re-enter his/her login and password on each sub-page of the Service;
  2. to achieve the objectives set forth above under "Important marketing techniques."
5. The Service uses two main types of cookies: "session" (session cookies) and "permanent" (persistent cookies). "Session" cookies are temporary files that are stored on the User's terminal equipment until the User logs out, leaves the website or shuts down the software (web browser). "Permanent" cookies are stored on the User's end device for the time specified in the parameters of the cookies or until they are deleted by the User.
6. Web browsing software (Internet browser) usually allows the storage of cookies on the User's terminal device by default. Users of the Website may change their settings in this regard. The Internet browser makes it possible to delete cookies. It is also possible to automatically block cookies Detailed information on this subject is contained in the help or documentation of the Internet browser.
7. Restrictions on the use of cookies may affect some of the functionality available on the Website.
8. Cookies placed in the Service User's terminal equipment may also be used by entities cooperating with the Service Operator, in particular this concerns companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing cookies - how to give and withdraw consent in practice?

1. 1. If you do not wish to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may prevent the use of websites
  2. To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:
    - Edge
    - Internet Explorer
    - Chrome
    - Safari
    - Firefox
    - Opera
    Mobile devices:

10. Our contact information and your rights

1. You have the right to free information regarding your personal data stored with us, as well as the right to rectification, restriction of processing, portability and deletion of such data.
  If you have questions about the collection, processing and use of your personal data, if you request information, rectification, blocking or deletion of your data, and to revoke any consents you may have given or to object to the use of certain data, please contact our Data Protection Officer:
  
  Mazak Ltd
  38 Wojska Polskiego Street
  Glogow Malopolski 36-060, Poland
  
  E-mail: info@shan.pl
  In addition, you have the right to file a complaint with the competent supervisory authority.
2. In matters not regulated by the Rules and Regulations, the provisions of the Civil Code and relevant laws of Poland, as well as the laws of the European Union, in particular the RODO (Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 on the protection of natural persons in relation to the processing of personal data and on the free flow of such data and repealing Directive 95/46/EC) shall apply.